Terms of service

Overview

Welcome to PurePeptides UAE. Throughout the site, the terms “we,” “us,” and “our” refer to PurePeptides UAE, the operator of this online store.

PurePeptides UAE operates this website, product catalog, and related research-product procurement services (the “Services”). The Services are operated using the Shopify e-commerce platform, which provides the underlying technology and infrastructure for our online store.

These Terms of Service, together with any policies referenced or incorporated into them, govern your access to and use of the Services and your purchase of products from us.

Please read these Terms carefully before using the Services or placing an order. By accessing the website, creating an account, submitting an order, or otherwise using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, you must not use the Services or place an order through our website.

Section 1 - Eligibility and Account

By using the Services or placing an order, you represent and warrant that:

  • You are at least 21 years of age, or have reached the applicable legal age of majority in your jurisdiction, whichever is higher.

  • You have the legal capacity to enter into a binding agreement.

  • You are legally permitted to purchase, receive, possess, and handle research materials for lawful research or laboratory purposes.

  • You will use the products only for the purposes expressly permitted under these Terms and applicable law.

Our Services and products are not intended for minors.

When creating an account or placing an order, you agree to provide accurate and complete information, including your name, contact details, billing information, and delivery information where requested.

You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account. You must notify us promptly if you believe that your account has been accessed or used without authorization.

Section 2 - Research Use Only (RUO)

All products offered by PurePeptides UAE are supplied exclusively for in vitro scientific research and laboratory evaluation.

The products are not sold or supplied as pharmaceuticals, medicines, medical devices, dietary supplements, food products, or treatments.

Unless expressly permitted by applicable law and the applicable product documentation, the products must not be used:

  • for human administration;

  • for animal administration;

  • for diagnosis, prevention, or treatment of disease;

  • for therapeutic or clinical use;

  • for human or veterinary medical procedures;

  • as food, dietary supplements, or ingredients for human or animal consumption.

You are responsible for ensuring that your intended use of any product complies with all applicable laws, regulations, permits, institutional requirements, and laboratory safety requirements.

Products should be handled only by appropriately qualified personnel using suitable laboratory procedures, protective equipment, and storage conditions.

Product appearance and documentation

Lyophilized products may exhibit variations in stopper coloration, vial crimping, lyophilized cake appearance, or other visual characteristics. Such variations do not necessarily indicate a change in product quality.

Applicable product specifications and analytical results are provided in the relevant product or batch documentation where available.

Where stated in the applicable product documentation, purity specifications and analytical results are based on batch-specific testing.

Product specifications, availability, packaging, and presentation may be changed, updated, or discontinued where reasonably necessary, subject to applicable law and any rights relating to orders already accepted.

Section 3 - Orders and Acceptance

When you place an order through the Services, you are submitting an offer to purchase the selected products.

Receipt of an order confirmation does not necessarily constitute final acceptance of the order. We may review an order before acceptance and may decline, limit, or cancel an order where reasonably necessary, including where:

  • the requested product is unavailable;

  • the order contains an apparent pricing or product-description error;

  • we reasonably suspect unlawful use or a violation of these Terms;

  • the requested transaction cannot lawfully be completed;

  • delivery cannot reasonably be completed to the specified address; or

  • additional information is reasonably required to process the order.

An order is considered accepted when we have confirmed the order for fulfillment and, where applicable, payment has been successfully authorized.

If we are unable to accept an order after payment has been received, we will arrange an appropriate refund in accordance with applicable law and our Return and Refund Policy.

You agree that all purchases are made for lawful research purposes and not for human or animal administration, unlawful redistribution, or other prohibited use.

Section 4 - Pricing, Payment, and Taxes

Unless otherwise stated, prices displayed on the Services are quoted in United Arab Emirates Dirhams (AED).

We take reasonable steps to ensure that pricing and product information displayed on the Services is accurate. However, errors may occasionally occur. If a material pricing or product-description error is identified, we may contact you before fulfilling the order or cancel the affected order where permitted by applicable law.

Any applicable taxes, charges, or other amounts payable by you will be displayed or communicated as required during the purchasing process.

You agree to provide accurate and authorized payment information and confirm that you are authorized to use the selected payment method.

We may use third-party payment service providers to process payments. Your use of such services may also be subject to the provider’s applicable terms and policies.

Section 5 - Delivery in Dubai

PurePeptides UAE currently provides delivery within Dubai, United Arab Emirates, subject to the delivery areas and conditions displayed at checkout.

Where temperature-controlled delivery is offered, orders are prepared using appropriate thermal packaging and cooling materials intended to help maintain suitable conditions during transit.

Delivery estimates are not guaranteed delivery dates and may vary due to:

  • order processing requirements;

  • delivery address;

  • courier operations;

  • traffic or other local conditions;

  • public holidays;

  • weather or other circumstances outside our reasonable control; or

  • other force majeure events.

You are responsible for providing an accurate and accessible delivery address and for ensuring that someone authorized to receive the order is available where required.

Risk relating to the products passes upon delivery to the designated delivery address, subject to any mandatory rights or remedies available under applicable law and our Return and Refund Policy.

Section 6 - Product Handling and Storage

You are responsible for handling and storing products in accordance with the applicable product documentation and stated storage conditions after delivery.

PurePeptides UAE is not responsible for deterioration, loss, contamination, or other changes resulting from improper storage, handling, transportation arranged independently by you, unauthorized use, or exposure to conditions outside the applicable product requirements after delivery.

Nothing in these Terms excludes or limits any liability or statutory right that cannot lawfully be excluded or limited under applicable law.

Section 7 - Returns, Refunds, and Order Issues

Returns, refunds, cancellations, damaged products, incorrect products, and other order-related matters are governed by our Return and Refund Policy.

Nothing in these Terms is intended to exclude or restrict any mandatory rights or remedies available to you under applicable UAE law.

Where a product is defective, damaged, incorrect, or otherwise does not conform to the applicable order or mandatory legal requirements, you should contact us promptly using the contact details provided on the website.

Section 8 - Intellectual Property

All intellectual property rights relating to the Services, including our trademarks, trade names, logos, website design, product descriptions, graphics, text, technical materials, documentation, and other content, are owned by or licensed to PurePeptides UAE unless otherwise stated.

You may access and use the Services for their intended purpose of reviewing information and purchasing products.

You may not, without our prior written permission:

  • copy or reproduce substantial portions of the Services;

  • systematically extract or scrape website content;

  • reproduce or commercially exploit our proprietary materials;

  • modify or create derivative works from our protected content; or

  • use our trademarks, branding, or proprietary materials in a manner that suggests an unauthorized affiliation or endorsement.

Section 9 - Third-Party Services and Links

The Services may contain links to or integrations with third-party websites, payment providers, delivery services, analytics services, scientific databases, or other external services.

Third-party services are operated independently from PurePeptides UAE and may be subject to their own terms, privacy policies, and other conditions.

We do not control third-party websites or services and are not responsible for their content, availability, security, or practices except to the extent required by applicable law.

Section 10 - Shopify Platform

PurePeptides UAE uses Shopify to provide the e-commerce technology and infrastructure underlying the online store.

The purchase and sale of products through our store is a transaction between you and PurePeptides UAE. Shopify is not the seller of the products offered through our store and is not a party to the sale between you and PurePeptides UAE.

Shopify’s own terms and policies may separately apply to your use of Shopify-provided services or features, including where you use Shopify consumer services or payment functionality.

Shopify states that the merchant is responsible for the products offered through its store and for transactions with customers, including purchases, refunds, returns, complaints, and regulatory compliance.

Section 11 - Prohibited Use

You must not use the Services or products:

  • for any unlawful purpose;

  • in violation of applicable UAE federal or Dubai laws or regulations;

  • for human or animal administration;

  • for clinical, diagnostic, therapeutic, or other medical use where such use is not permitted;

  • for the manufacture or preparation of products intended for human or animal consumption where prohibited by law;

  • to misrepresent your identity, organization, qualifications, or intended use;

  • to obtain products for an unlawful purpose;

  • to interfere with or compromise the security of the Services;

  • to introduce malicious software, code, or other harmful material;

  • to use automated means to access or extract data from the Services in a manner that violates these Terms or applicable law; or

  • to circumvent access controls, security measures, or technical restrictions.

We may restrict, suspend, or terminate access to the Services, decline or cancel orders, or take other appropriate action where we reasonably believe that these Terms or applicable law have been violated.

Section 12 - Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

We do not guarantee that the Services will always be available, uninterrupted, error-free, or free from technical defects.

Product information is provided for research and procurement purposes. You are responsible for determining whether a product is suitable for your intended lawful research application and for following applicable product documentation and storage requirements.

Nothing in these Terms excludes or limits any warranty, representation, liability, or statutory right that cannot lawfully be excluded or limited under applicable law.

Section 13 - Limitation of Liability

To the fullest extent permitted by applicable law, PurePeptides UAE, its directors, officers, employees, affiliates, contractors, logistics providers, and service providers shall not be liable for indirect, incidental, special, punitive, or consequential loss or damage arising from or relating to:

  • unauthorized or unlawful use of the products;

  • improper handling, storage, or application of the products;

  • use of a product contrary to its stated research-only purpose;

  • deterioration resulting from improper storage or handling after delivery;

  • experimental results, research delays, or research outcomes;

  • unauthorized reconstitution or other improper preparation of products; or

  • interruptions, technical errors, or temporary unavailability of the Services.

Nothing in these Terms excludes or limits liability to the extent such exclusion or limitation is prohibited by applicable law.

Subject to the foregoing and to the maximum extent permitted by applicable law, our aggregate liability arising directly from a specific order shall not exceed the amount actually paid for that order.

Section 14 - Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless PurePeptides UAE, its directors, officers, employees, affiliates, contractors, logistics providers, and service providers from claims, losses, liabilities, damages, costs, and reasonable legal expenses arising directly from:

  • your material breach of these Terms;

  • your unlawful or unauthorized use of the products;

  • your improper handling, storage, or application of the products;

  • your use of the products for human or animal administration contrary to these Terms;

  • your violation of applicable laws or regulations; or

  • your infringement of third-party rights.

This indemnification obligation does not apply to the extent that a claim results from our own breach of applicable law or other liability that cannot lawfully be excluded or transferred to you.

Section 15 - Privacy

Our collection and use of personal information is described in our Privacy Policy.

By using the Services, you acknowledge that personal information may be processed by PurePeptides UAE and by service providers used to operate the store, process payments, provide delivery services, maintain security, and perform other necessary business functions, subject to applicable privacy and data-protection requirements.

Where Shopify processes customer personal data on behalf of a merchant, Shopify states that the merchant remains responsible for complying with applicable privacy and data-protection requirements.

Section 16 - Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or the Services shall be governed by and construed in accordance with the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates, subject to any mandatory provisions of applicable law.

Any dispute arising out of or relating to these Terms or the Services shall be submitted to the competent courts of Dubai, United Arab Emirates, unless applicable law requires otherwise.

Section 17 - Changes to These Terms

We may update or amend these Terms from time to time to reflect changes to our Services, business operations, or applicable legal or regulatory requirements.

The updated version will be posted on this page with an updated “Last updated” date.

Changes will apply from the date specified in the updated Terms, subject to any notice or other requirements imposed by applicable law.

Your continued use of the Services after the effective date of revised Terms constitutes acceptance of the revised Terms to the extent permitted by law.

Section 18 - Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a competent authority or court, that provision shall be enforced to the maximum extent permitted by law or, where necessary, severed to the minimum extent required.

The remaining provisions shall continue in full force and effect.

Section 19 - Entire Agreement

These Terms, together with the Privacy Policy, Return and Refund Policy, Shipping or Delivery Policy, and any other policies expressly incorporated into these Terms, constitute the agreement governing your use of the Services and purchase of products from PurePeptides UAE, except where additional written terms expressly apply to a particular transaction.

If there is a conflict between these Terms and a mandatory provision of applicable law, the mandatory legal provision shall prevail.

Section 20 - Contact and Merchant Information

For questions regarding these Terms, orders, products, or regulatory matters, please contact us using the contact details published on our website.

Trading name: PurePeptides UAE
Email: info@russianpurepeptides.com

Beneficiary Name: PT RIA NUSANTARA SEJATI
Managing Director: Sr. SUGIYANTO
Registered Address: Boulevard Summarecon Serpong, Jalan Gading Serpong Boulevard BVA 1., Curug Sangereng, Kec. Kelapa Dua, Kab. Tangerang, Provincia de Banten, Código Postal 15810, Indonesia

The legal entity, licence information, registered address, and contact details above should correspond to the actual licensed merchant responsible for sales through this website.

Nothing in these Terms is intended to authorize any use of our products that is prohibited by applicable law.